Swim Wales Operational Statement - June 2020
- Nofio, Plymio, Nofio Artistig, Polo Dŵr, Addysg
- National, Performance
We know many individuals and organizations depend on Swim Wales as the National Governing Body for Aquatic sports in Wales, and we take this responsibility seriously. Over the last 10 weeks we have been working with all of our communities and partners to not only ‘deal with’ the impact of COVID-19, but prepare for the new world.
I wanted to share again how Swim Wales is addressing the current situation. The health, wellbeing and safety of our members, participants and staff and customers are our primary focus. There are a number of measures we are taking to ensure we manage to get through this ever changing situation while continuing to serve our customers, partners, and employees effectively.
For our membership - Swim Wales has maintained its member services from day one of this crisis, and our Aquatic development Teams have been fully operational throughout - it’s business as usual (albeit far from usual circumstances).
While our offices at the National Pool in Swansea have remained closed our teams have been working from home supporting club coaches and committees remotely in areas like general membership, dry land training, safeguarding, funding/financials with daily uploads across our social media channels and website.
Travel to clubs will remain a problem for some time to come, but that won’t hold us back. Zoom accounts have been issued across all of our teams and a safe face to face with one of our Regional Development Managers or our Performance Services team is only ever a click away.
For our partners - In this fast-moving public health crisis it is critical to act on the feedback from the people who are core to your business. At Swim Wales we consider ourselves very lucky to work closely with well over 200 partners in Wales and the UK.
To this end, we recently completed a survey across Aquatic Clubs (Chairs Sessions) and Partner Engagement Consultation (Facility operator’s sessions) the feedback gathered is fantastic. This insight will play an integral part in shaping our plans for a return to a whole range of aquatic activity when Welsh Government restrictions are lifted, which we hope won’t be too far away.
At week 10 we can be confident that our systems are operating as expected, our business continuity plans are working well and we have taken the following steps to protect the health and wellbeing of our staff and customers.
- All employees without exception continue to work remotely. Work-related travel and organised or licensed events remain suspended or postponed.
- We remain in close contact with the operators of the 300+ swimming pools across Wales and we are providing guidance and input into their reopening plans.
- We continue to support Welsh Government and Sport Wales and monitor recommendations from the CMO of Wales and Public Health Wales with our Swim Wales medical officer so we remain up-to-date on the latest information and safety protocols.
During this time of uncertainty, we continue to do everything we can to support our community across Wales. Should the national conditions shift in the days and weeks ahead, we are confident that we can quickly respond to changing dynamics, minimizing impacts to the National Governing Body and any disruptions to our members, customers and partners.
Our support teams are available during their standard hours and through the normal channels. Our Aquatic Development & Performance teams can be reached at email@example.com and firstname.lastname@example.org
We will ensure that all messages are seen and routed to the relevant team who can help. These are challenging and uncertain times, but we feel confident that as a company and community, we can get through this together.
Keep staying safe and speak again soon,
CEO Swim Wales
2nd June 2020